Terms of Service

  • The purchased lessons are non-transferable and may not be sold or bartered.
  • Your course begins on the day when you have your first lesson.
  • A lesson should be canceled at least 12 hours before it begins. Otherwise, it will be missed. A cancellation request must be sent to our customer service.
  • If you are late for a lesson for 25 minutes or longer, the lesson will be canceled and "1" lesson will be deducted from the total number of your lessons.
  • All lessons must be taken within the expiration date according to the course plan that you choose. The remaining lessons can not be made up afterwards.
  • If lessons can not be delivered due to reasons of the teacher's side, such as Chinese holidays, power off, connection problems, etc, we will add them to the end of your course and extend your course by equal amount of time.
  • MeetMandarin reserves the right to change the terms and conditions without your notice.
  • We provide you with our services subject to your compliance with the Terms of Service above. If you have any questions about our program, please contact us.